Refund & Return Policy

Our service IS our business! Your satisfaction, with our products, and our logo printing or embroidery, is 100% guaranteed. Let us know if something is wrong, and we will fix it, or refund your entire order! Just call our outstanding Customer Service department, at 877-411-0036, and we will take care of the rest.

Payment Terms

First time orders are prepaid by check, Visa, Mastercard, American Express, or Discover. For customers who wish to use purchase orders, please call our customer service department at 1-877-411-0036. One of our representatives will walk you through the credit approval process.

Shipping Times

Many of our products can be express shipped in as little as one business day! Please call us to use this service. Most of our products ship within 4-10 business days. You will be notified of the exact date of shipment on the day you place your order. We understand that sometimes, events creep up on us. Just give us a call and let us know when you need your order. We will always work with you in order to get you the highest quality promotional products in plenty of time for your event.